All engagement ring purchases and wedding band purchases include a professional appraisal. A professional appraisal is available upon request for all other items.
We stand behind our commitment to you. We offer complimentary cleanings for life on each piece of our jewelry. This complimentary service is offered over the lifetime of your piece and not only ensures that your diamonds or gemstones are cleaned, it also includes routinely checking, (we recommend every six months) that the stones are secure in their settings. With proper care, your Boston Diamond Company piece will retain its beauty and character for many generations to come. Contact us or bring your piece to one of our stores for cleaning.
We stand behind our commitment to quality. Boston Diamond Company offers a guaranteed lifetime warranty on each piece of jewelry for all manufacturing defects. This warranty does not include coverage on normal wear and tear, including but not limited to impact damage like scratches and dents, lost or stolen items and cracked stones. Resizing is not included in this warranty. We recommend insuring your jewelry to cover these costs.
If you encounter any problems with your jewelry pieces please contact us immediately. Please kindly note that any work on any of our jewelry pieces done by an outside jeweler will void this warranty.
Fine jewelry is delicate and should be cared for accordingly.
To extend the life of your jewelry and keep it in optimal condition, please follow the care instructions:
- Take off your jewelry before your daily rituals such as showering, cosmetics, lotion, perfume, etc.
- Leave your jewelry at home before engaging in strenuous activities including going to the gym, gardening, housekeeping, etc.
- Keep your jewelry away from chemicals such as perfume, hair spray, cosmetics, and lotion.
- Before bedtime, lay your jewelry out flat and store in a cool, dry place.
- If you have a fine jewelry piece that contains a pearl, extra care should be taken.
- Scheduling a complimentary appointment quarterly, to have your Boston Diamond Company jewelry inspected, ensures that your jewelry stays in optimal condition.
- Boston Diamond Company jewelry cleaner is always recommended to clean diamonds, gold, and platinum.